028 9751 0804
BT27 6UD, Northern Ireland
At Moore Horticulture Equipment we pride ourselves in the quality of our service, with decades of experience and manufacturer based training to help support our product.
The reason our workshop exists is firstly to provide full after sales servicing and repairs for all chainsaws, lawnmowers, and garden machinery which WE have supplied, new or used.
We aim to offer this to the highest standard and with the best value possible for any customer who has supported us when they purchased, we really do appreciate the business. Customers can help by servicing in winter (not spring!) to avoid long delays.
Please note to help us help you ride-on mowers must always be booked in for service or repairs, due to workload and storage space restrictions.
Service - for low cost product and machines not supplied by us.
As more and more cheap, poor product continues to flood the market more customers are coming to us with machines which are simply not worth our time or customers money to repair. These machines are just creating piles of waste.
If all products were made to last, as they used to be and should be, some manufacturers and large volume chain stores could not survive. Many depend on sales of disposables, not machines lasting ten to twenty years or even longer. You get what you pay for more than ever now, and need to choose carefully as even known brands are getting sucked into the cheap product for numbers.
For this reason we have moved to a policy of not repairing low end product, after all that is the reason we don't sell it!
Customers who buy their cheap machines from the large chain stores etc must appreciate they are not worth our time to repair, while for us it holds up our own customers, which we can no longer allow to happen.
Some car dealers charge up to many times our labour rate for repairs, with staff on similar pay scale, and even though our labour rate is much lower, please remember a £99.00 strimmer is designed to be thrown away, not repaired.
We may be able to service or repair some other reputable brands but only at quieter times or out of busy season. Please contact us first. Labour charged out against repairs of machines we supply is at a lower rate than if we haven't supplied them.
Service and repairs to machines supplied by us